ServiceTitan Manager

ServiceTitan Manager

The Opportunity:
We are partnering with a rapidly growing, private equity backed water treatment company that is on an aggressive expansion path. With multiple acquisitions planned nationwide, the company is scaling fast and on track to surpass 200M plus in revenue and 500,000 customers by 2026. To support this aggressive growth, they are creating a new ServiceTitan Manager role, a high visibility, high impact position for someone ready to step up and own the platform.

This is not a routine support job. It is designed for a true ServiceTitan expert who knows the system inside and out. You will be the go to authority, fielding calls, solving problems, and driving best practices across the organization. As the company grows, your work will directly shape customer experience and service excellence.

What You Will Do:
• Serve as the absolute expert on ServiceTitan, helping internal teams maximize the platform
• Provide high end support, troubleshooting, and guidance for end users
• Develop best practices for platform use as the company scales
• Act as a trusted partner, ensuring the platform supports a world class customer experience
• Collaborate with leadership on how ServiceTitan can best support rapid growth and expansion

What You Bring:
• 3 to 5 years of hands on ServiceTitan expertise with deep platform knowledge
• Strong problem solving skills and the ability to communicate clearly with users at all levels
• Personable, sharp, and confident with the ability to manage relationships while solving technical challenges
• High energy, proactive, and eager to thrive in a fast paced, PE backed growth environment

Why This Role:
• Make your mark in a newly created, high impact position with visibility and responsibility
• Be part of a company on a mission to hit 1B in revenue and expand nationwide
• Flexibility with preference for Boston based candidates, but open to strong remote talent. Skills matter more than location

*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the ServiceTitan Manager job.

Job Id: 18014