Sales Manager

Sales Manager

As Sales Manager, you will serve as the primary relationship manager for the company’s customer base while working closely with company leadership and the operations team to ensure customers receive exceptional service.

Responsibilities include:

• Build and maintain strong relationships with existing customers through regular communication and personal visits.
• Serve as the primary point of contact for customer questions, concerns, and problem resolution.
• Handle customer issues professionally and calmly, identifying practical solutions while maintaining positive relationships.
• Work closely with production, operations, and sales support to ensure customer orders are fulfilled accurately and on time.
• Communicate customer needs and market information throughout the organization.
• Collaborate with the President on pricing strategies that protect margins while remaining competitive.
• Assist with identifying new customer opportunities and additional products for existing customers when appropriate.
• Help market excess product through spot sales and promotional opportunities as needed.
• Represent the company at industry trade shows and customer events.
• Provide leadership and direction to the sales support team while continuously improving processes and communication.
• Monitor sales activity, customer trends, and team performance while providing reports and recommendations to leadership.

What We’re Looking For

We are searching for someone who enjoys taking care of customers and building lasting relationships.

Qualified candidates will possess:

• Agricultural background with an understanding of farming, produce, or agricultural business.
• Sales or account management experience focused on relationship building.
• Outstanding interpersonal and communication skills.
• A calm, level-headed approach to handling difficult customer situations.
• Strong problem-solving abilities with a customer-first mindset.
• Excellent organizational and follow-up skills.
• Ability to balance customer service with sound business judgment.
• Comfortable working in a collaborative, family-owned business environment.
• Proficiency with Microsoft Office and general business software.

Produce experience is helpful but not required. Candidates from other agricultural sectors with strong relationship management experience are encouraged to apply.

The successful candidate will be someone who:

• Builds trust naturally.
• Is personable and easy to work with.
• Listens before reacting.
• Remains composed during stressful situations.
• Takes ownership of customer concerns.
• Values long-term relationships over transactional sales.
• Is dependable, humble, and team-oriented.
• Appreciates a laid-back culture where people work hard without unnecessary bureaucracy.

*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Sales Manager job.

Job Id: 18070