Product Manager – Support Platform

Product Manager – Support Platform

Join a great team and lead the future of AgTech innovation.

Are you passionate about building cutting-edge solutions that revolutionize the agricultural industry? We are partnered with an organization looking for an experienced and dynamic Product Manager to spearhead the strategy and execution of their support platform, a key component of our world-class AgTech solution. This role offers a unique opportunity to shape a seamless, efficient, and highly productive order-to-cash workflow, ensuring that Ag Retailers and Growers have the best tools at their disposal.

If you thrive in a fast-paced, innovative environment where your ideas make a real impact, this role is for you!

What’s in it for you?

• Impactful Work: Play a pivotal role in transforming agricultural service providers’ workflows.
• Career Growth: Gain exposure to cutting-edge technologies and strategic decision-making at an executive level.
• Innovation-Driven Environment: Work with a team that embraces new ideas, data-driven decision-making, and state-of-the-art GIS and Geospatial technologies.
• Autonomy & Ownership: Lead product development from ideation to execution, making key decisions that drive success.
• Competitive Compensation & Benefits: Enjoy a market-leading salary, benefits, and opportunities for professional development.

This Role Will Be Responsible For:

• Defining and executing the Support Platform’s product strategy, roadmap, and functional requirements.
• Engaging with customers to deeply understand their needs and pain points makes you the subject matter expert (SME).
• Driving innovation by balancing market needs, technological advancements, and business goals.
• Collaborating with engineers, architects, sales, and executive leadership to ensure alignment and seamless execution.
• Managing the entire product lifecycle, including development, launch, and continuous improvements.
• Leading the adoption of API-first and Offline-first approaches for enhanced platform performance.
• Ensuring regulatory compliance while optimizing workflows for efficiency and scalability.

Expectations Will Include:

• Owning the success of the Support Platform, continuously iterating and improving its performance.
• Leading cross-functional teams, including Agile Scrum-based development teams.
• Developing and maintaining Market Requirements Documents (MRDs), Product Requirements Documents (PRDs), and Software Requirements Documents (SRDs).
• Conducting market research and competitive analysis to identify growth opportunities.
• Driving data-driven decision-making, analyzing product performance metrics and customer feedback.
• Supporting go-to-market strategies, working closely with sales and marketing to ensure effective product positioning.
• Collaborating with customer support teams to enhance service quality and user experience.

A Qualified Candidate Will Possess the Following:

• 7+ years of experience in product management, launching and managing complex cloud-based software solutions.
• Deep understanding of AgTech and support software within the agricultural industry, particularly for Ag Service Providers.
• Technical expertise in cloud-based infrastructures, GIS, geospatial technologies, and API integrations.
• Strong leadership and communication skills, with the ability to present to executive stakeholders.
• Experience working in Agile/Scrum environments, with a preference for Certified Scrum Masters or Product Owners.
• Proven ability to balance technical discussions with engineers while focusing on business goals.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (advanced degrees preferred).

Compensation: This position will pay a base salary of up to $175,000 based on experience, with the potential for incentives

Benefits: This organization offers complete health and retirement benefits for their full-time employees

Desired Location: The company is establishing its North American headquarters in Fargo, ND. This role will be based out of that office.

*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Product Manager job.

Job Id: 17491